• Home
  • Jobs
  • Blogs
  • Interview Tips


Retentions Executive


Q. Have you worked in a retentions process earlier?

A. Click here

Q. If yes, what were your targets?

A. Click here

Q. How comfortable were you achieving your targets?

A. Click here

Q. How will you retain an irated customer?

A. Click here

Q. The customer says "I am leaving your services because your competitor is offering a better deal".

A. Click here

Q. Are you comfortable working under pressure? As there would be pressure of achieving your targets.

A. Click here

Q. If given a choice of customer service or retentions what would you prefer?

A. Click here

Q. In a retentions process, the agent needs to be soft spoke, assertive or aggressive?

A. Click here

Q. Mock Call

A. Click here