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HIRING FOR BPO CALL CENTRE

Gratitude India

Bengaluru

Posted on: 12-12-2017

262 Views

Posted by: JOICY

2 Follower(s)


POSITION SUMMARY

CUSTOMER SERVICE ASSOCIATE & SR .CUSTOMER SERVICE ASSOCIATE:

A CSA/SR.CSR in this role deals with a number of incoming calls, pertaining to the client’s business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction.

MINIMUM ELIGIBILITY:

Minimum eligibility criteria to apply to this position:
o Age:18 to 35 years of age
o Education / Qualifications:
*10th
*12th
*Graduate: Post Graduate(Except LLB/Chartered Accountant/MBBS / ICWA)
o Travel boundary limits :
*Candidate should be residing within the local transport limits
*Cabs provided

KEY RESPONSIBILITES:
o Answers incoming customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call or chat.

KNOWLEDGE AND SKILLS:
o Excellent communication skills
o Polite and customer service oriented
o Exhibits patience and empathy to resolve customer queries
o Typing Skills: 15 wpm with 85 % accuracy

SALARY:
• Best in the Industry
• Regular performance incentives

• UK – Rotational/US SHIFT/DAY SHIFT/ AUS SHIFT

Bangalore.

Qualifications

o 10th o 12th o Graduate o Post Graduate

Interested candidate call Joicy to schedule your interview.

Candidate call me @9620231211

Regards,

Joicy HR

Key Skills Customer Service
Experience 0 - 10 Years
Salary(CTC) 0 - 6 Lacs (p.a)
Industry BPO / ITES
Function ITES / BPO / Operations / Customer Service / Telecalling
Role Associate/Sr. Associate -(NonTechnical)

Contact Details

Name JOICY
Email joicy.gratitude@gmail.com
Phone 9620231211
Pin 560001
Address MG ROAD

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