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Inbound Customer Service Representative

infotech solution

Delhi/NCR

Posted on: 28-02-2018

1000 Views

Posted by: tanvi

0 Follower(s)




Provides quality service and information regarding various available products to inbound callers.

Responsibilities

Answer incoming telephone calls
Provide call completion and/or alternate solutions for the caller
Deal with all customer calls, despite the degree of difficulty, in a courteous and business-like fashion
Provide excellent quality customer service and do everything possible to resolve matter to caller satisfaction, within client guidelines
Adhere to Company attendance, punctuality, and meal and rest break requirements
Maintain concentration and focus in order to meet performance goals
React positively to an ongoing, changing environment
Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
Maintain good working relationship with assigned supervisors and coworkers
Work safely without presenting a threat to self or others
Perform additional duties as required by management
Perform other duties as assigned by management hr racchit 8383958321// 9990510735

Key Skills Communications
Experience 0 - 0 Years
Salary(CTC) 0 - 0 Lacs (p.a)
Industry BPO / ITES
Function HR / Admin / PM / IR / Training
Role HR Executive

Contact Details

Name tanvi
Email tanvityagi33@gmail.com
Phone 9990510735
Pin 110019
Address office no. 7 apsara building karol bagh basement near karolbagh metro station gate no. 7

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